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Frequently Asked Questions

Do you have other questions or need additional help? Let's connect.

Do I need a Doctor’s Referral to start therapy?

No.

Where Do I Begin?

Click "schedule a call" to book yourself in for a complimentary phone consultation to decide if my services are right for you.

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What Do I need to do before my First Session?

Once scheduled, you will receive a welcome email inviting you to create an account via the online platform Jane App. You will be asked to complete an intake form and electronically sign the service agreement. Your new account will allow you to see your upcoming appointments, personal information, invoices and receipts.

What Might the First Session Look Like?

The first session is an opportunity for us to get to know each other and for you to ask questions that may help you feel more comfortable. It is also the beginning of the assessment phase. The goal is to obtain information about your history and what brings you to therapy. You will be asked what your goal is and a care plan will be discussed collaboratively on how to meet that goal. In addition, housekeeping tasks will be reviewed, such as the service agreement that addresses consent and confidentiality.

How Long Before I Feel Better?

The short answer is, it depends. A variety of factors can affect how quickly one may experience relief from their symptoms. There is no guaranteed timeline. It is strongly encouraged to practice the skills and strategies in between sessions to maximize the benefits. Improvement is best achieved when there is active participation and engagement in therapy.

How about payment?

The sessions fee is $160/session. Most insurance companies provide full or partial coverage for psychotherapy services. Sessions are 50 minutes.

Is It OHIP covered? 

No.

Are services covered by extended health benefits? 

Most insurance companies cover psychotherapy services by an MSW Registered Social Worker. Please confirm your coverage with your insurance company beforehand.

Do you Direct Bill?

Yes. Direct Billing is available to most insurance providers. During your complimentary telephone consultation, you can provide the name of your insurance company to verify.

What is the Cancellation Policy? 

A minimum of 24 hours notice is required to cancel an appointment to avoid the $50 cancellation charge.

What is the Time Commitment?

Depending on your specific concern, sessions may start off weekly or biweekly. As symptoms improve, sessions are moved further out. Oftentimes, people choose to have check-ins and booster sessions to ensure they are maintaining their gains.

How is my Privacy Protected?

Sessions are completely confidential. As a Health Information Custodian (HIC), therapists are required by law to secure your health information. If you choose to share your information with a family doctor, another health provider or individual, your consent will be required. Confidentiality is only broken, under certain circumstances involving high risk situations. These specific situations will be discussed in your first session

Inner Mind Counselling and Psychotherapy

Address

1160 Clarence St. Unit 5, Woodbridge, ON L4H 2V3.

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Located inside The Centre for Health & Rehabilitation: Parking lot located off of Avdell Ave. 

Contact

Hours

Wednesdays, Thursdays 10am-8pm; Saturdays 9am-12pm

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